Terms of service

This website is operated by Jemima Darling trading as Gluc Gator. Throughout the site, the terms “we”, “us” and “our” refer to Gluc Gator.

Gluc Gator offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction, including copyright laws.

You must not transmit any malicious code, viruses, or destructive software.

A breach of any of these Terms will result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content you submit (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify site content at any time but have no obligation to update information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

We do not offer price adjustments on sale items purchased prior to the start of a promotion.

SECTION 5 – PRODUCTS

Certain products may be available exclusively online and in limited quantities.

Ready-to-wear items

Ready-to-wear items are eligible for return in accordance with our Returns Policy.

Made-to-order items

Made-to-order garments are produced specifically for you and have a production lead time of 1–3 weeks. These items are non-returnable and non-refundable, unless faulty.

By purchasing a made-to-order item, you acknowledge and accept this condition.

We have made every effort to display product colours accurately; however, we cannot guarantee your screen’s display will be precise.

We reserve the right to limit sales by person, region, or jurisdiction and to discontinue any product at any time.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion, including where pricing errors occur.

You agree to provide current, complete, and accurate purchase and account information and to promptly update details as required.

For full details, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Use of these tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites, content, or services linked through our site. Please review third-party policies carefully before engaging in any transaction.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

Any comments, feedback, or submissions you provide may be used by us without restriction. We are under no obligation to maintain submissions in confidence or provide compensation.

You agree that your submissions will not violate third-party rights or contain unlawful or harmful material.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy:
https://www.glucgator.com/policies/privacy-policy

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if any information is inaccurate, including pricing or availability, at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, to violate intellectual property rights, to transmit malicious code, or to interfere with the security of the Service.

We reserve the right to terminate access for violations of these prohibitions.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available,” without warranties of any kind.

To the maximum extent permitted by law, Gluc Gator shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products purchased through the Service.

Where liability cannot be excluded under applicable law, it shall be limited to the minimum extent permitted.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Jemima Darling trading as Gluc Gator from any claim arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate access to the Service at any time if you fail to comply with these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Gluc Gator and supersede any prior agreements or communications.

SECTION 18 – GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or replace any part of these Terms at our discretion. Continued use of the Service following changes constitutes acceptance of those changes.